ikea Complaint

ikea Complaint

ADVERTISEMENT

Ikea warranties are a SCAM - Karlstad corner sofa


When my husband and I bought our home we decided we needed a large sofa to fit the living room. Ikea carried the only corner sofa in our price range. Although my husband resisted because of Ikea's past quality issues, I won him over by pointing out the 10 year warranty. Well, here we are, 2 years later and 3 of the underside supports on the sofa have popped off. There's an entire side of the sofa that no one can sit on. That's when I found out about their "original" receipt requirement to utilize the warranty. Of course I don't have the original receipt 2 years after it was purchased! But even if we did, it wouldn't matter, because their receipts are printed on thermal paper and fade after about a year and there's no way to save it! I saw someone recommend making a copy of the receipt before it fades, but that wouldn't be honored, because they demand that it be original. There's no way Ikea's warranty isn't a scam; it's totally 'bait and switch'. I would love to hear from ANYONE out there who's had Ikea honor a 10, 15 or 25 year warranty more than a couple of years after purchase since they put this original receipt policy in place.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to ikea
SUBMIT a ticket
for ikea
WATCH videos
for ikea
More ikea Reviews and Complaints MORE reviews and complaints
for ikea

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More ikea reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team